HEALING AND MAGIC
I create a relaxed, fun and friendly live shopping experience, as I present you with a beautifully curated selection of our gorgeous crystal jewellery, minerals, crystals and other magical products for you to purchase!
Live Sales are an interactive shopping experience that give you an opportunity to see our full range of crystals and jewellery including our newest arrivals, see items you are interested in from our website, and you can have your questions answered directly!
Where Do I Find the Live Sales?
I offer both regular and spontaneous Live Sale videos on our Facebook and Instagram pages!
Endurvinna Facebook page has a Live Video every Wed 7.30 pm Brisbane Time.
You can also join the Endurvinnna Membership group for occasional live videos
Benefits of Live Sale Shopping
Exclusive access to items not yet available on my website - be first to view and purchase new stock!
I always have some BARGAINS up for grabs, with up to 30% off!!
Each week I will show different items. I build a list of items/sections people want to see
Bonus gifts, giveaways and other special offers not available any other time!
Get to learn more about the crystals on offer, and have a chance to ask questions about the products on offer.
Best of all, it's like your own private viewing of our collection from wherever you are!!
Grab a cuppa (or glass of wine!) and make yourself comfy on the couch where you can relax and enjoy your shopping experience ;)
How to buy during the sale?
Simply comment SOLD and the ITEM CODE that you want to buy in the comments of the live viewing! I
will confirm that I have seen your comment, and will put the item aside for you.
If you are a new customer, you will need to send me a private message to my page with your email address so I can send you an invoice for secure payment from my website! Invoicing is done after the Live Sale.
AFTERPAY is available to approved customers online! Bank Transfer, Secure Credit Card and PayPal are also available.
Live Sale Guidelines & Terms of Sale
I want our live sale to be a fun and enjoyable experience for everyone, and for the most part I rarely have any issues as our customers are very respectful and kind to each other! Occasionally more than one person wants the same item, and I understand it can be disappointing or frustrating to miss out on things, so I ask that you are respectful and kind and follow my simple rules for claiming:
~ To claim an item, you need to comment SOLD and the ITEM CODE e.g. SOLD 226. Or if you have forgotten the code, I will accept the price & name of the item e.g sold $15 amethyst. The code or price must be included to make it clear for us both - I don’t accept “sold” on its own as sometimes there is a lag and I don’t always know which item you want to claim.
~ The first comment to appear from MY end is the person who gets it. Sometimes your comment may show before another’s on your screen, but it comes down to what I see first.
~If you see something you like or are being drawn to a stone or want to see something in particular, just ask for it to be shown. If you asked to see it first, I may offer you first preference to purchase the item you wanted, but you are not under any obligation to take the item. Simply comment “pass” and it will be available to whoever wants it. Others can comment NIL (next in line) if they also want that item.
~ Once you comment SOLD on something, you agree to purchase that item. You may change your mind DURING the live sale, but once it is finished the sale is final. We understand that occasionally there are valid reasons why you cannot proceed with an order, so we I can be flexible in circumstances whereby you are genuinely unable to make the purchase. However, I ask that you be mindful of what you have spent and only purchase what you can pay for within the week (or on Afterpay!)
~ Invoices MUST be paid within 48hours of receiving them. If you cannot pay within 48 hours e.g. waiting for a pay cycle, please communicate this to me so I can make an alternative agreement. If the agreement is not honoured, or payments are not received by the following weekend, your items will be returned to the shelf to be available for others to purchase. Repeat non-payment may result in a temporary ban from my Live Sales. Please see my Live Sale Payment policy below!
~ No discount code are to be used with Live Sale invoices. Please respect that as we offer discounts and freebies during the Live Sale, as well as offering free shipping and upgrades, discount codes are not to be used when you pay for your invoice. You are welcome to use discount codes when shopping via our website www.endurvinna.co
~ Most of all, have FUN! Be kind and courteous to each other, be respectful and if you have any concerns, please private message me and I will always do my best to address any issues promptly.
Payment and Shipping Process and Policy - CustomersLive Sales Payment Policy:
* Payment on invoices is due within 48 hours of receiving it. All orders are to be paid by Friday 3pm latest to give me time to pack last orders for collection.
* If you need longer to pay, please message me with your preferred payment date within that week, and I will happily accommodate your payment request.
* Afterpay is available for extended payment plans.
* Please only buy what you can afford to pay for within the week (or put on Afterpay)
* Any orders that are unpaid and (no payment arrangements have been made) will be put back out for the weekend’s Live Sale
* Customers with outstanding invoices cannot continue to shop live until they have paid their outstanding invoice.
* Customers who do not abide by these policies around payment will be temporarily suspended from buying during live sales for 4 weeks.
* Orders will be posted weekly on the following Monday
* Orders from Facebook and Instagram Live Sales can be combined for postage within the week.
* Final paid orders are packed on Thursdays, so All orders are to be paid by Friday 3pm latestShipping rates:
* Shipping is FREE on domestic orders over $100, up to 5kg.
* Be sure to check the shipping rates when placing your order as it goes by wright range.
* Orders under $100 are at Australia Post rates & based on weight.
* International shipping is available! You will be charged shipping based on the weight of your order.
* Please Read Shipping Policy here: Refunds, Returns & Exchanges Policy
* THANK YOU everyone for respecting and following our guidelines!
-With Kindness -KC